Sales & Lettings Manager

Sales & Lettings Manager
EA Recruitment have been instructed by our client, an independent estate agency in East London providing residential and commercial sales, lettings, property management, property sourcing and consultancy services to landlords, tenants, buyers and property owners.
We are recruiting a hands-on Branch Manager who can lead the office independently, supervise staff, oversee property operations and maintain high standards of client service and compliance.
The ideal candidate for this role will have a proven track record in Estate Agency, with strong ability to generate business and lead a team.
Interviewing now!

Role/Responsibilities:
• Sales & Lettings Manager leading the office day to day
• Working closely with the Director to achieve company targets and objectives
• Managing the branch performance
• Generating new instructions for sales and lettings
• Responsible for compliance across the business
• Building the team, organising training and development
• Dealing with landlords and tenants queries and complaints
• Oversee managed properties and ensure tenancy, maintenance and inspection obligations are followed through.
• Maintain working knowledge of applicable landlord and tenant law and estate agency obligations.
• Conduct sales progression through to completion

Experience/skills required:
• Approximately 3–5 years of relevant estate agency, lettings or property management experience.
• Demonstrable staff supervision or managerial responsibility.
• Strong understanding of landlord and tenant relationships, repairs, arrears and the lettings process.
• Working knowledge of UK property compliance and relevant regulatory requirements.
• Experience using a property management or estate agency CRM system.
• Ability to manage multiple priorities, difficult conversations and urgent escalations.
• Excellent written and verbal English and confident client-facing communication.
• Excellent organisational skills and ability to set clear priorities.
• Professional, tactful and persuasive communication with landlords, tenants and colleagues.
• Sound judgement, commercial awareness and practical problem-solving

Benefits/package:

• Up to £35,000 basic salary (dependent on experience and qualifications)
• Plus commissions
• Estimated £60,000 OTE in year 1 increasing in year 2 to £70k OTE
• Permanent, full-time, office-based role.
• Five working days per week, including some Saturdays on a rota.
• Paid holiday and public holiday entitlement in accordance with the employment contract and statutory requirements.
• Workplace pension in accordance with applicable requirements.
• Responsibility for an established branch with opportunities for professional development.

To apply for this role please send your CV or alternatively contact the team at EA Recruitment to discuss your specific requirements in the estate agency/property sector.