Lettings Manager

Lettings Manager - Canary Wharf

Salary £30,000 to £40,000 per annum excluding commission and bonus

OTE £68,000+



EA Recruitment have been instructed by our client, an award-winning international property consultancy advising landlords, occupiers and investors across the UK and overseas. With their flagship office in Canary Wharf and four international branches, they deliver maximum exposure and data-led pricing strategies to ensure properties let quickly and efficiently.

Role Overview

* Lettings Manager to work directly under the Lettings Director.

* This is a performance-focused role centred around portfolio control, pricing discipline, stock movement and team leadership. You will not be responsible for ongoing landlord relationship ownership, but you will be accountable for ensuring properties are launched correctly, priced accurately and let as quickly as possible.

* You will manage a team, oversee a live portfolio, introduce a small number of new landlord instructions each month, and personally ensure stock converts to let agreed status efficiently.

* Experience using Reapit is a strong advantage.



Key Responsibilities

* Oversee and manage the active lettings portfolio to ensure all properties are priced correctly and positioned to let quickly

* Ensure all listings are launched to a high standard with accurate pricing, strong copy, quality media and correct portal exposure

* Monitor daily enquiry levels, viewing numbers and feedback to identify pricing or marketing adjustments

* Conduct pricing reviews at key intervals and implement adjustments swiftly to reduce days on market

* Lead and manage the lettings team with clear activity targets and performance accountability

* Drive team motivation through daily structure, pipeline reviews and KPI tracking

* Introduce a small, consistent number of new landlord instructions per month

* Personally contribute to letting stock and converting instructions to let agreed

* Ensure CRM accuracy and reporting via Reapit

* Maintain clear internal reporting to the Lettings Director on stock levels, void periods and performance metrics



Targets and KPIs

* Monthly personal letting fee target

* Team letting performance targets

* Reduction in average days on market

* Minimum viewing and offer ratios per live instruction

* Consistent introduction of new landlord instructions monthly

* Portfolio void reduction and pricing accuracy metrics



Essential Skills

* Proven experience in London residential lettings

* Strong understanding of pricing strategy and market positioning

* Ability to manage and motivate a lettings team

* Track record of converting stock efficiently

* Comfortable working in a structured KPI-driven environment

* High attention to detail in CRM management, ideally Reapit

* Strong communication and negotiation skills

* Highly organised and commercially minded



Benefits

* Commission on personal lettings plus team override

* Competitive bonus structure linked to stock movement and performance

* Business travel expenses covered

* Company phone and laptop

* Twenty two days’ paid holiday rising annually to twenty-eight days plus bank holidays

* Direct collaboration with Directors

* Funded professional development and memberships where relevant

* Career Progression