Head of Property Maintenance

EA Recruitment have been instructed by our client, an independent Property Maintenance company to recruit a an experienced and highly organised Property Maintenance Manager to join their growing property business. This is a senior, hands-on role responsible for overseeing all maintenance operations, managing in-house maintenance operatives, external subcontractors, and a team of 2–3 full-time Maintenance Controllers.

The successful candidate will have 5+ years’ experience in property maintenance management, with a substantial understanding of maintenance processes and basic building/construction knowledge. Experience working within social housing, temporary accommodation, guaranteed rent schemes, and managing void property turnarounds is highly desirable.

This role requires someone who is confident, efficient, and capable of managing a fast-paced maintenance function while maintaining high operational standards.

Key Responsibilities
• Provide accurate estimates and costings for maintenance works
• Assess jobs prior to attendance and provide clear timescales, costings, and oversight
• Train maintenance staff to social housing and temporary accommodation standards
• Supervise and manage void property turnarounds
• Carry out property inspections and spot checks
• Manage and support insurance claims
• Provide technical maintenance support to staff
• Allocate work orders daily and manage workloads effectively
• Maintain full control of the maintenance diary
• Manage and update Reapit Organiser (or similar industry software)
• Manage project budgets, signing off invoices, timesheets, and overtime
• Monitor vehicle tracking, expenses, and petty cash
• Control and oversee the emergency maintenance line
• Recruit Maintenance Operatives and source reliable subcontractors
• Ensure operatives are correctly uniformed and vans are clean, stocked, and audited
• Line manage Maintenance Operatives and Maintenance Coordinators
• Conduct daily, weekly, and monthly operational meetings

Key Performance Indicators (KPIs)
• Weekly sign-off of timesheets, overtime, and invoices
• Maintenance diary kept up to date daily
• Jobs completed within Schedule of Repair Response Times
• Maintenance systems kept accurate and up to date
• Jobs attended within allocated time slots
• Daily meetings with Maintenance Coordinators
• Weekly meetings with Maintenance Operatives
• Monthly Profit & Loss meetings with Directors
• Weekly management meetings with Directors

Required Experience & Skills
• 5+ years’ experience in property maintenance or maintenance management
• Strong understanding of maintenance operations and basic building/construction principles
• Proven experience managing maintenance teams and subcontractors
• Experience within social housing, temporary accommodation, or similar environments
• Excellent organisational and leadership skills
• Confident, assertive, and solution-focused management style
• Strong technical maintenance knowledge across multiple trades
• Ability to learn and use industry-leading property management software (Reapit experience desirable)
• Experience managing budgets, costs, and operational performance

Package:
• £40,000 – £50,000 salary (depending on experience)
• Senior role with autonomy and responsibility
• Long-term career progression
• Opportunity to play a key role in an established and growing business


Benefits:
• Canteen
• Company events
• Company pension
• Free parking
• On-site parking

To apply for this role please send your CV or alternatively contact the team at EA Recruitment to discuss your specific requirements within the estate agency/property sector.