ADMINISTRATOR JOB DESCRIPTION

Entry level experience/qualifications

  • An administrative background is essential - not necessarily in Estate Agency
  • Must have strong communication and presentation skills
  • Excellent IT skills and a strong knowledge of all Microsoft programs
  • Experience using Estate Agency recognised software such as CFP Winman, Dezrez, Vebra, Domus and Reapit are advantageous but not essential

Responsibilities
  • Dealing with incoming branch enquiries, liaising with clients and registering their requirements on the company’s systems
  • Managing the production and ordering of branch marketing leaflets and letters
  • Loading new property records into company databases
  • Producing high quality marketing materials for all properties on the market
  • Actively managing the marketing of property online to ensure enquiry levels are maximised
  • Utilising specific online campaigns to boost enquiry levels, such as arranging Google Adwords Campaigns and Rightmove Premium Listing requests
  • Administering paperwork related to active transactions and ensuring all parties have confirmation of agreements reached in writing within agreed service standards
  • Monitoring and assisting to secure documentation from customers and clients
  • Producing reports for the manager to support branch activities
  • Offering products and services to clients in order to assist their transaction moving swiftly and effectively
  • Assisting with the migration from a paper based filing system to a digital operation and striving to ensure that email is used rather than post
  • Compiling newspaper advertising and submitting to deadlines
  • Ordering stationery, branch supplies and other marketing materials to deadlines
  • Keeping records of attendance and submitting timesheets to payroll to meet deadlines

Objective

To provide administrative support to Branch Manager and team of staff within the Estate Agency and to ensure branch activity is documented to clients and their advisors swiftly and consistently.
You will also be responsible for ensuring each property marketed receives a high quality marketing campaign

Skills

  • Enthusiastic and pro‐active team player with can‐do attitude
  • Able to liaise with clients confidently and professionally
  • Must be highly organised
  • Knowledge of all Microsoft programs
  • Strong and confident communicator with high level of written and spoken English
  • Previous experience working in an Administrative role

Salary/Bonus details
  • Basic salary ranges between £16 - £28k dependent on experience

For any more info on looking for jobs in Estate Agency contact E A Recruitment

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